Privacy Policy
Privacy Policy
Effective Date: 25th November 2024
At Liverpool School of Neuroscience Acupuncture (LSNA), accessible at lsna.org.uk, your privacy is one of our top priorities. This privacy policy outlines how we collect, use, and protect your personal data when you visit our website, interact with us, or utilise our services.
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1. Information We Collect
We may collect and process the following information about you:
a. Personal Data You Provide Directly:
- Name, email address, and phone number (e.g., via contact forms or registrations).
- Billing and payment details (if enrolling in courses or services).
- Other personal details you provide voluntarily when contacting us or signing up for updates.
b. Automatically Collected Data:
- IP address, browser type, operating system, and referral sources.
- Usage data such as pages visited, time spent on the site, and navigation paths (collected via cookies or analytics tools).
c. Third-Party Sources:
We may receive data from social media platforms or third-party providers if you interact with us through these channels.
2. How We Use Your Information
We collect and process your data to:
1. Provide, personalise, and improve our services.
2. Communicate with you, including sending updates, responding to enquiries, and delivering marketing materials (where you’ve consented).
3. Process payments and manage enrolments.
4. Ensure website functionality and monitor usage trends to improve user experience.
5. Comply with legal obligations or protect our rights.
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3. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, track site usage, and deliver personalised content. By using our site, you consent to our use of cookies.
You can manage your cookie preferences via your browser settings or by visiting our [Cookies Policy page](/cookies-policy).
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4. Sharing Your Information
We do not sell your personal data. However, we may share it with:
1. Service Providers: For website hosting, payment processing, and email marketing.
2. Legal Authorities: If required to comply with legal obligations.
3. Business Transfers: In the event of a merger, sale, or acquisition.
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5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
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6. Your Rights
Under applicable data protection laws, you have rights to:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data under certain conditions.
- Objection: Opt-out of data processing or direct marketing.
- Portability: Request transfer of your data to another provider.
To exercise your rights, contact us at Admin@lsna.org.uk.
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7. Security of Your Data
We implement robust security measures to protect your data. However, no system is entirely secure, and we cannot guarantee absolute security of your information.
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8. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for their content, privacy practices, or data collection methods.
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9. Updates to This Policy
We may update this policy periodically. Significant changes will be communicated via the website or email.
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10. Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Liverpool School of Neuroscience Acupuncture (LSNA)
127-131 Picton Road
Liverpool
L15 4LG
Email: Admin@lsna.org.uk
This policy complies with UK GDPR and the Data Protection Act 2018.